For many businesses, telemedicine offers a quick, convenient, and affordable way to manage workplace injuries and illnesses. It can also improve the handling of workers’ compensation claims and potentially reduce costs, as long as telemedicine is included as a medical treatment option by the workers’ compensation insurance provider.
What is Telemedicine?
Telemedicine is the practice of delivering healthcare remotely, enabling the provider and patient to interact without being physically present in the same location. With the use of smartphones, tablets, or computers, a patient at one location can connect with a doctor, nurse, physical therapist, or other healthcare professionals located elsewhere.
Benefits of Telemedicine
- Availability: Leading telemedicine services offer 24/7/365 access to healthcare providers, allowing workers to consult with professionals at any time. It also makes it possible for employees to speak with specialists, regardless of their location.
- Fast and Convenient On-Site Care: Telemedicine facilitates the quick assessment and treatment of minor injuries directly at the workplace. Physical therapists can offer guidance on exercises, provide advice on posture, and monitor the progress of rehabilitation, all while checking in on employees during their work hours.
- Cost Savings: Telemedicine visits are significantly less expensive than in-person doctor appointments, urgent care, and emergency room visits. In addition to reducing direct treatment costs, it helps minimize unnecessary trips to urgent care or emergency rooms and ensures more accurate management of claims.
- Faster Recovery: Telemedicine can speed up recovery times for injured workers. They can receive immediate treatment and begin their recovery plan without needing to leave work. This faster recovery can improve productivity and reduce the overall duration of workers’ compensation claims.
However, it’s crucial to understand that telemedicine is not appropriate for treating serious injuries and cannot substitute for emergency room care. Some employees might still prefer in-person medical attention, even if telemedicine is an option. Additionally, in some situations, lawyers representing injured workers may not support the use of telemedicine.
If your company is thinking about integrating telemedicine services for employees, make sure to select a provider that adheres to all relevant state and federal telemedicine laws and regulations.
