Carepoi: Frequently Asked Questions & Answers


Carepoi: Frequently Asked Questions & Answers

Why choose Carepoi?

Is the Medical File necessary?

The Medical Folder is included in the User Plus Subscription, but its use is optional. It is up to you whether you decide to use it or not.

However it is important to know that with the Medical File you can access real-time tests and monitor your medical condition during a video session. If you do not have a Medical Record, video sessions may not be as effective as a regular medical session. The absence of the Medical Record may affect the accessibility and organization of your medical information during a session. However, your access to Carepoi does not change, regardless of your decision to use the Medical Record.

What are the benefits of the Medical File?

The Carepoi system medical record can make getting the right treatment online faster, safer and easier:

Faster access: Reduces the time required to search for old treatments, ensuring quick access to needed information.
More secure: Authorized healthcare professionals gain access to critical patient data, enabling informed decisions while maintaining patient privacy.
Easier: Patients don’t have to remember complicated medical details, as all relevant information is organized and instantly accessible.

Why is it better than the one I have now?

Medical information is often stored in different locations by different healthcare providers. With a Carepoi Medical File, you will be able to have immediate access to an online summary of your medical data.

How do I get a Carepoi Medical Folder?

You can obtain a Medical File in one of the following ways:

Online: Visit the CAREPOI website
By phone: Call +302615008003(Greece) and press option one.
Enrollment with help: Ask your General Physician to guide you through the process.

Is there a mobile app available to access my Medical Record on smartphones or tablets?

Carepoi Medical File is currently not available as a standalone application due to its complexity. However, you can access it through any POI station, including those designed for home use. These stations provide access to the internet, allowing you to view and edit your data.

How can I access information about my medicines through the Carepoi Medical Record?

Through the Carepoi Medical File, you can easily access your medication prescriptions. The folder includes details such as drug names, dosage and instructions for use. This information is automatically updated as medicines are dispensed, ensuring you always have the most up-to-date information.

This feature is especially useful if you follow complex treatments or have many prescriptions. Having your medications organized makes it easier to manage your health and helps ensure you’re following your doctor’s instructions correctly.

However, it is important to note that the information will only be available if your doctor or pharmacist participates in the Carepoi system and uses compatible software.

How is the security of my personal data ensured at Carepoi?

The security of your personal data is a priority for Carepoi. All information is encrypted and strict access policies ensure that only authorized healthcare professionals have access to your data. In addition, all data protection regulations are respected, ensuring the privacy and security of your information.

CAREPOI supports real-time exams assisted by clinically-accepted algorithms and protocols for real-world needs.Contact with us for more information about a better healthcare way.